Cuda Solver info, Error Code: 13

[JonY]

Hi

Would like to find out how to resolve this issue of error code 13 when I enable CUDA collision solver 

My workstation setup:

Dual Xeon 2699v4 processors
RTX 2080TI
256GB ram

3ds MAX 2021

RTX 2080 TI: Nvidia driver 461.72 latest version

The drivers are install in C:\Program Files\Autodesk\3ds Max 2021\Plugins, where the Tyflow dlo is installed. 

Any suggestion is greatly appreciated as without the CUDA collision, my cloth simply passes through the collision object.

I have also checked Compatibility Mode under GPU, closed 3ds and reopened but still with same error code

Jon